How do I reorder or request a refill?
Log in to your GoRocky account, fill out the assessment again, or contact support at [email protected].
2 min readYou can reorder or request a refill in several ways.
You may log in to your GoRocky account and place another order from there.
You may also fill out the assessment form again, especially if your health details, medication use, delivery address, or contact information has changed.
You can also contact GoRocky Support through the official channel you used previously, email [email protected], or call/message +639604513615.
For safety, refills may require doctor review before fulfillment.
The team may ask you to confirm your email or phone number, age, delivery address, payment preference, and whether there have been any changes in your health, medications, or condition since your last order.
Once the refill is reviewed and approved, the team will confirm the next steps and delivery timeline.
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About GoRocky
GoRocky is a Philippine-based telehealth platform providing discreet, doctor-guided treatments for men's health concerns — including sexual health, weight management, and hair loss. Our licensed physicians review every assessment and our pharmacy partners deliver straight to your door. All advice and articles are reviewed by our medical team to ensure accuracy.