How do I pay?

GoRocky offers several convenient payment options to ensure a smooth purchasing experience. Whether you prefer cash or digital payments, we've got you covered. Here's a detailed guide on how to make a payment and what to do after sending the money:

1. Cash-on-Delivery (COD)

Steps:

1. Place Your Order: Select "Cash-on-Delivery" as your payment method during checkout
2. Receive Confirmation: You will receive an order confirmation via SMS or email with your order details
3. Prepare Payment: Have the exact amount ready when your order arrives, as our delivery riders may not carry change.
4. Payment Collection: The delivery rider will collect the payment in cash upon delivery.

Note: Ensure someone is available to receive and pay for the order at the specified address.

2. GCash

Steps:

1. Place Your Order : Choose GCash as your payment method.
2. Access Payment Link : Visit the GoRocky Xendit link: bit.ly/GoRockyPay to initiate your payment.
3. Follow the Link Instructions : Enter your order amount and details as prompted on Xendit.
4. Confirm Transfer : Review and confirm your payment through Xendit.
5. Receive Confirmation : Once verified, you’ll receive a confirmation that your order is being processed.

Optional : If you prefer, you can still use the GCash number directly. Just send payment to:

GCash Number: 09204517518

Account Name: CHR JEO A.

Email Confirmation: Take a screenshot of the transaction and email it to support@gorocky.ph with your order number.

3. Credit/Debit Card

Steps

1. Open Xendit Link: Visit bit.ly/GoRockyPay and select “Credit/Debit Card” as your payment option.
2. Complete Payment: Enter your card details securely in the Xendit platform and confirm the transaction.
3. Receive Confirmation: You’ll receive a confirmation message from Xendit and GoRocky after successful payment.

4. Buy Now, Pay Later (BNPL) via Billease

Steps:

1. Place Your Order: Select “Billease” as your payment method for flexible installment options.
2. Open Xendit Link: Use bit.ly/GoRockyPay to complete your Billease payment.
3. Select Payment Terms: Choose your preferred payment plan and confirm the order.
4. Receive Confirmation: You will receive an email or SMS confirmation from GoRocky acknowledging your Billease order.

What to Do After Payment

• Keep Records: Save any receipts, screenshots, or transaction confirmations until your order is delivered and completed.
• Check for Confirmation: Ensure you receive a confirmation email or SMS from GoRocky acknowledging receipt of your payment.
• Contact Support: If you do not receive confirmation within 24 hours or encounter any issues, please contact our customer support team for assistance.